Legal notice

1. Identifying Data

In compliance with the information duty established in Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), the data of the owner of this website are provided below:

  • Owner / Corporate Name: VANESA CARRIÓN RALO

  • Commercial Name: FORWARDING.ES

  • Tax ID (NIF): 53602612P

  • Business Address: Av. País Valencià, 4 bajo, 46970 Alaquàs (Valencia), Spain

  • Email:

  • Commercial Support: Exclusive attention via written channels (WhatsApp and Email). No telephone calls are answered.

2. General Conditions of Use

Accessing and/or using this portal attributes the status of User, who accepts, from said access and/or use, the General Conditions of Use reflected here. The User assumes responsibility for using the portal in accordance with the law, morals, and public order. FORWARDING.ES reserves the right to modify, without prior notice, the content of this legal notice to adapt it to legislative or commercial developments.

3. Intellectual and Industrial Property

The source code, graphic designs, navigation structures, images, brands, texts, and software of this website are protected by Spanish and international legislation on intellectual and industrial property rights in favor of the owner of FORWARDING.ES or its licensors. Total or partial reproduction of this website, as well as its computer processing, distribution, dissemination, modification, or transformation for commercial purposes, is strictly prohibited without the prior written permission of its owner. The User may only view and download material for strictly personal and private use.

4. Exclusion of Warranties and Liability

FORWARDING.ES acts strictly as an intermediary logistics agent and provider of parcel forwarding, FBA prep, and return address management services. Therefore, FORWARDING.ES shall not be held liable, under any circumstances, for damages of any nature arising from:

  • Delays, losses, damages, or retention of packages caused by third-party transport companies, courier services, or customs authorities.

  • The content of the packages forwarded, being the User sole responsible for ensuring that the goods comply with Spanish, EU, and international transport laws (excluding prohibited, hazardous, or illegal goods).

  • Errors or omissions in the information, tracking numbers, or technical data provided by external suppliers, marketplaces, or users.

  • Temporary unavailability of the portal due to technical maintenance tasks.

  • The transmission of viruses or malicious programs, despite having adopted all necessary technological measures on the server to prevent it.

5. Modifications and External Links

FORWARDING.ES reserves the right to make any modifications it deems appropriate to its portal without prior notice, being able to change, delete, or add both the contents and services provided and the way they are presented. In the event that the Website contains links or hyperlinks to other Internet sites, FORWARDING.ES shall not exercise any type of control over such sites and contents, assuming no responsibility for the information contained in third-party links.

6. Cookies

This website uses its own and third-party cookies to guarantee the user experience, optimize logistics management requests, and analyze web traffic. For detailed information on their use and configuration, please consult our Cookies Policy.

7. Applicable Law and Jurisdiction

These conditions shall be governed by and construed in accordance with Spanish legislation. For the resolution of any judicial controversy that may arise from the contracting of services or the use of the website, both parties submit to the Courts and Tribunals of the buyer’s domicile (if the User holds the status of final consumer), or to the Courts and Tribunals of Valencia (Spain) if the User acts as a legal entity or professional.

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