Your own courier

Ship with your own courier: just send us the label

Bought the wrong size or need to return an order? Provide the shipping label from your store or courier and your LocalHub sends the parcel for you. No quote, no need to choose a carrier.

Get my free address Calculate shipping

Perfect for returns and mistaken purchases

Many returns need a specific label: the store gives you a prepaid return label, a marketplace asks you to use its carrier, or you simply have a contract with a courier you prefer. If your parcel is already at your Spanish LocalHub, you do not need to be there to send it back.

Upload the label to your dashboard, select the parcel and ask us to ship it with your own courier. Your LocalHub packs the parcel, sticks your label on it and leaves it ready for the carrier named on that label. You choose nothing else: the courier, the service and the destination are those of your label.

It works for returns to the store, exchanges, items bought by mistake and any shipment where you already have the label. If you would rather use one of our couriers, compare prices with the shipping calculator.

How shipping with your own courier works

Receive your parcel

Your purchase arrives at your LocalHub and waits in storage.

Get your label

Ask the store or courier for the return or shipping label and download it.

Upload it and request

Attach the label in your dashboard and request shipping with your own courier.

We pack and hand it over

Your LocalHub prepares the parcel, applies your label and leaves it ready for the carrier.

Why use your own courier

Keep the carrier you already have and let us handle the parcel.

Just the label

The only thing you provide is the shipping label.

Ideal for returns

Send back a wrong size, a faulty item or a purchase you regret.

Your carrier, your service

The courier and service are those of the label you provide.

No need to be in Spain

Your LocalHub takes care of the parcel on your behalf.

Photos on request

Ask for photos of the packed parcel before it leaves.

Fast handling

Send the label and we prepare the parcel for the carrier.

What you need to provide

The shipping label in PDF or image format, ready to print.
The parcel selected in your dashboard, already received at your LocalHub.
Any instruction from the store or courier (return number, authorisation code, pickup or drop-off).

Own courier FAQ

What do I have to provide?

Only the shipping label of the courier you want to use. We pack the parcel, apply the label and leave it ready for the carrier.

Can I use it for a return to the store?

Yes, it is the most common use. Request the return label from the store, upload it and we send the parcel back.

Who pays the shipping cost?

The label already includes the shipping, which you or the store pay to the courier. Any fee for handling the parcel at your LocalHub is shown in your dashboard before you confirm. See the pricing page.

Can I use it for any destination?

The destination is the one on your label. Check that the courier of that label serves the address and collects or accepts parcels in Spain.

More questions? See all frequently asked questions →